Infrastructure plays a vital role in any organisation which provides IT enabled services. At medi-SCRIBE, hardware and software are continuously upgraded, ensuring that the company stays on the razor's edge of technology.

• Unit at Salt Lake City, the IT-hub of Kolkata, India ergonomic furniture and adequate lighting and full air-conditioning

• Presently, we have the infrastructure to transcribe about 35,000 lines a day with a turn around time of 12-24 hours.

• Pentium III based nodes, fully integrated with two higher-end servers.

• Audio cards, headphones, foot pedals and transcription software available for better assistance.

• Software available for voice filtering and other assistance related to improving voice quality for better output of the transcription.

• Online and off-line reference material present to assist the transcriptionists.

• 64 KBPS dedicated leased communication link to internet for better communication. 64 KBPS ISDN communication links for backup.

• 15 KVA online UPS (Uninterrupted power supply) to support power failure.

• 30 KVA power generator set to support power supply failure.

• Transmission of Voice Data through FTP. Own dedicated Server co-located at US.

• A well equipped library for assistance that contains books, reference material and CD ROM